About Us
WHO WE ARE
Supporting You to Live Well at Home
Person-Centred Approach
Reliable Service
Trusted Professionals
Comprehensive Support
Our Approach to Care
Our care is built around respect, kindness, and professionalism. We provide both clinical nursing services and everyday personal support, ensuring that individuals receive the right level of care at the right time. From complex health conditions requiring skilled nursing to simple daily assistance, our team is trained to deliver safe, effective, and compassionate support.
Each client receives a personalised care plan developed through a full assessment of needs, preferences, and goals. These plans are regularly reviewed to ensure care remains appropriate as needs change.
Our Team
Our Values
Everything we do is guided by our core values:
- Compassion: We treat everyone with kindness, empathy, and understanding.
- Dignity and Respect: We honour individual choices, privacy, and independence.
- Quality and Safety: We follow best practices to deliver safe and effective care.
- Commitment: We are dependable, responsive, and dedicated to those we support.
These values shape our culture and the way we deliver care every day.
Who We Support
We support adults with a wide range of needs, including long-term conditions, disabilities, complex medical requirements, and those recovering from illness or hospital stays. Whether support is needed for a few hours a week or on a daily basis, our services are flexible and designed to fit around individual lifestyles.
Our goal is not just to provide care, but to enhance quality of life and help people remain active, engaged, and comfortable in their own homes.
Call To Discuss Your Home Care Options Today
Why Choose Us
Trusted Care That Truly Makes a Difference
Choosing the right care provider is an important decision. At Touching Lives Support Services, we are committed to delivering safe, compassionate, and reliable nursing and personal care that supports individuals to live well in their own homes.
We don’t just provide services — we build relationships based on trust, respect, and genuine care.
Person-Centred Care
Every individual is unique, and so are their care needs. We create personalised care plans based on thorough assessments, personal preferences, and health requirements. Our goal is to support independence while providing the right level of assistance at the right time.
Skilled in Both Nursing and Personal Care
We offer both clinical nursing support and everyday personal care, meaning clients can receive comprehensive care from one trusted provider. From complex medical needs to daily living support, our team is trained to deliver safe and effective care in the home.
Trained, Compassionate, and Reliable Staff
Our staff are carefully selected, fully vetted, and receive ongoing training to maintain high standards of care. We value professionalism, kindness, and respect, and we strive to provide consistent carers to help build strong, trusting relationships.
Supporting Independence at Home
We believe that staying in familiar surroundings improves wellbeing and quality of life. Our services are designed to help individuals remain in their own homes for as long as possible, while staying safe, comfortable, and supported.
Flexible and Responsive Care
Care needs can change, and we are always ready to adapt. Whether you need short-term support, long-term care, or changes to your existing care plan, we respond quickly and adjust services to ensure continued safety and comfort.
Working in Partnership with Families and Professionals
We work closely with families, GPs, nurses, and other healthcare professionals to ensure continuity of care. Open communication is key to achieving the best outcomes, and we keep families informed and involved.
We Can Help
Ready to Experience Quality Care at Home?
If you are looking for a care provider who puts compassion, safety, and dignity first, Touching Lives Support Services is here to help.
Reach out today to arrange a consultation and personalised care assessment.